With19 years of experience in the mortgage industry. I am committed to providing ideal financing options to homebuyers, and homeowners. Whether purchasing your first home or investing in real estate, I will make certain to provide all options to help you choose the best solution that works in your best interest.
NEXA Mortgage and I take pride in what we do, and we have experience with a variety of loans, FHA, USDA, VA, and Conventional loans. Family comes first and I love meeting new people and my diverse experience in the mortgage industry allows me to better assist you and ensure a smooth process from the first hello through the closing. My success is helping you succeed in the purchase of your new home while providing dedication and commitment that I believe everyone deserves.
Licensed to work in: No states
user249459 from Portland, OR
From start to finish Carlos was always accessable. Even after the loan closed, he did not hesitate to pick up the phone whenever I called. Carlos made our refi painless and actually pleasant. What A GREAT Experience. Thank you, Carlos!
Loan Status
Closed Sep 2018
Loan Type
Refinance
30 year fixed
VA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
As expected
Carlos is the best, he makes you feel as if you are one of the family member, I will recommend him to anyone. He was there for me from the beginning to the end of my loan process. My loan closed on the date he stated.
Loan Status
Closed Aug 2018
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
As expected
Close on time
Yes
Carlos did a wonderful job on my refinance. It took exactly 30 days and I received my money in my bank with no problem. Carlos is friendly, reliable and made this the best experience for me.
Loan Status
Closed Aug 2018
Loan Type
Refinance
30 year fixed
FHA Loan
Low credit score
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Lower than expected
Odd to write a review for someone it turned out we didn’t use! Worked with Carlos to determine that a refinance was actually NOT in our best interest. I appreciated the time he took to listen to our goals with our home. He went over our financial information in detail and answered my questions. He was attentive, listened, and responded to emails and phone calls quickly. He brought up details about our current loan I was unaware of and really worked for our best interest. I would highly recommend him.
Loan Type
Refinance
30 year fixed
FHA Loan
Low credit score
Service Date
Jul 2018

GoodLeap, LLC Michelle thanks so much for taking the time to leave this review Even though Loanpal was not able to help you meet your financial service needs we are so pleased to hear of Carlos’s fair, honest and accurate feedback. Thanks for sharing.
My wife and I really appreciate how detailed Carlos was explaining the loan process to us. Carlos is very passionate about the career he has chosen( you can tell immediately as you begin a conversation) and it shows in his wealth of knowledge and his ability service his clients in a most satisfactory manner.
Carlos was able to provide us with the perfect opportunity to achieve some our goals by crafting a loan package tailored to our specific needs. Carlos is very experienced and we’re very confidant he can help anyone with the proper applications for their situation!
Thank you Carlos!
Loan Status
Closed Feb 2018
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
Lower than expected
Carlos was the very first person that was able to interest me into listening to his spiel over the phone. His opening was very personable and it made me want to listen. He was very courteous and explained everything very well. I am not great with numbers and he was able to break it down for me so I could understand how and why I was getting a great deal. He has ultimately save me over $50,000 in the long run on my mortgage by getting me the best interest rat possible. He also helped guide me through the entire process until everything was finalized, all the while making sure I understood what was going on.
Loan Status
Closed Nov 2017
Loan Type
Refinance
15 year fixed
Conventional Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
As expected
Few months back we refinanced our home. Carlos was our mortgage specialist and got us the lowest interest. He is honest, loyal, courteous, very professional and knowledgeable. He kept us informed throughout the entire process and explained in an understandable manner. I highly recommend Carlos to anyone in need of refinancing. Thank You Carlos!
Loan Status
Closed Sep 2017
Loan Type
Refinance
30 year fixed
Conventional Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
Lower than expected
Carlos has helped me twice with refi. Super helpful with every aspect….even walking me through how to e-mail him my info while still talking on the phone. I’m an older person not so tech savvy. Knowledgable on how and what benifits me. I’m very confident he has my back. Wonderful experience.
Loan Status
In progress
Loan Type
Refinance
30 year fixed
Conventional Loan
Service Date
Mar 2018
Carlos was wonderful to work with. He always responded to my emails or phone calls in a timely manner. He was very personable and cencerned with any issue I had. I look forward to working with him again, shpumd i need it.
Loan Status
Pre-qualified
Loan Type
Refinance
30 year fixed
FHA Loan
Low credit score
Service Date
Nov 2017
Thank you Carlos! We appreciate all your help with our refinance. When other loan companies turned us down Carlos went up and above to help us out. GREAT JOB
Loan Status
Closed Feb 2018
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
As expected
Carlos kept me informed throughout the entire process. He was polite and friendly while at the same time being very professional. I would recommend him to my loved ones and everyone else. Thank you Carlos.
Loan Status
Closed Apr 2016
Loan Type
Refinance
30 year fixed
VA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
As expected
Carlos was wonderful to work with. He always responded to my emails or phone calls in a timely manner and he made sure to get us the best rate he could and he did! I am looking forward to working with him again sometime in the future.
Loan Status
Closed May 2016
Loan Type
Refinance
30 year fixed
VA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
Carlos is AWESOME!!! He showed his integrity and honesty while working with me. He went the extra mile to show me all of the options that were available to me and always kept me in the loop. I would strongly recommend to anyone looking for mortgage refinancing
Loan Status
In progress
Loan Type
Refinance
30 year fixed
Conventional Loan
Feb 2018
Carlos was able to arrange a refinance plan for my mortgage that saved me considerable money on my monthly payment. The process for the refinance was simple and did not require extensive documentation. Carlos kept me informed of progress on the loan and I feel he did an excellent job on my account.
Loan Status
Closed Nov 2017
Loan Type
Refinance
30 year fixed
Conventional Loan
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Thank you so much Carlos. You were Extremely helpful throughout this loan process for the second time.. Once again I appreciate all that you do to make this as easy as possible!! Kudos to you
Loan Status
Closed Feb 2018
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
I had the privilege of working with Carlos & my refinance needs. He knows his job inside/out. He made the process quick/easy & saved me a lot of $$$. He definitely is heaven sent & I would recommend him without hesitation. He is honest, reliable and professional. He put up with my crazy late work hours, that in itself was golden. You will not be disappointed if you want someone on your side. God Bless you Carlos and thank you for everything. Deborah in Gardnerville, Nevada.
Loan Status
Closed Aug 2017
Loan Type
Refinance
15 year fixed
Conventional Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
Loan Status
Closed Oct 2017
Loan Type
Refinance
15 year fixed
Conventional Loan
Low credit score
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Right from the start, Carlos had a friendly, no pressure approach, clearly focused on making sure he understood exactly what my goals were and how he could best help me achieve them, regardless if I stayed with him or not. He took the time to explain the entire process and the different options available to help me accomplish my objectives. He wasn’t attempting to sell or push a solution or forward an agenda. He was extremely patient, professional, and accessible at all times. I couldn’t have asked for a better partner to help me decide on an option that served me best. He treated me with respect and was up front and candid in answering all of my questions. I would highly recommend Carlos to my family and friends. He treated me more like family (in a good way), instead of a client.
Loan Status
Closed Feb 2018
Loan Type
Refinance
15 year fixed
Conventional Loan
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Carlos was awesome he put up with me. that’s saying a lot . I was Clueless he went step buy step even tell way late at night. He even had to tell me haw to do things with my phone. Nobody has worked that hard for me it was unreal .got me refinance faster than predicted and way better deal
Loan Status
Closed Mar 2017
Loan Type
Refinance
15 year fixed
FHA Loan
Low credit score
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Carlos did a great job for me. He gave attention to my situation and was able to come up with the best deal for me. He was always very responsive to my concerns and very helpful and got the job done. I’d been looking into doing a mortgage refinance for a number of months and came close with several lenders but they put in additional charges and weren’t responsive. Carlos came through for me and I would highly recommend him.
Loan Status
Closed Nov 2017
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
I’m a senior was little to no experience with computers. Carlos went over and above limits to help me get my mortgage refinance done. He explained each process and even helped me get through to the IRS. I can’t thank him enough for all he did to help me get my loan. If you need a mortgage he’s the man to get in touch with. Thank you Carlos
Loan Status
Closed Feb 2018
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
CARLOS was professional,with much knowledge. When he said he can get something done he did.His turn around time was right on point .If you need someone you can trust without worry stop look no futher!..Thumbs up 100%
Loan Status
Closed Nov 2017
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Carlos was very professional. Guided me through my loan process and provided service over and above the average mortage specialist. I am very grateful to Carlos for all of his assistance.
Loan Status
Closed Aug 2017
Loan Type
Refinance
30 year fixed
FHA Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
Carlos Gonzales is an Awesome person to work with! I am Blessed to know him and to have him “going to bat” for me and my family for our financial needs! Every part of our re-finance went smoothly and we exerienced NO “hiccups”! GOD BLESS you Carlos! Thank You!!
Loan Status
Closed Jan 2016
Loan Type
Refinance
30 year fixed
Conventional Loan
Low credit score
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Other lenders could not do this tenant-occupied rental property that was previously financed as an interest-only loan. Carlos got it done at a good rate. Also did a good job on my home refi. Definately would use him again.
Loan Status
Closed Sep 2017
Loan Type
Refinance
15 year fixed
Conventional Loan
Self employed
Interest Rate
As expected
Close on time
Yes
Fees/Closing costs
Carlos exhibited through professionalism and ethical behavior in working with us on refinancing of the existing mortgage. He not only advised on options but also enabled us to choose the right product and closing was seamless and hassle free. Such experiences are rare these days in the industry.
Loan Status
Closed Jan 2018
Loan Type
Refinance
15 year fixed
Conventional Loan
Interest Rate
Lower than expected
Close on time
Yes
Fees/Closing costs
Have only had the loan a few months and have been extremely satisfied. Carlos is very professional and thorough.I would recommend family and friends for their refinance needs.
Loan Status
Closed Jul 2017
Loan Type
Refinance
30 year fixed
Conventional Loan
Low credit score
Interest Rate
As expected
Close on time
Yes

Thanks for the great review! We’re thrilled to learn you are extremely satisfied with your recent refinance experience at Loanpal. We are also happy to hear Carlos was very professional and thorough throughout the entire process. We appreciate you recommending Carlos and Loanpal to your family and friends. Thanks for choosing Loanpal for your mortgage needs and we look forward to working with you in the future!